Shipping policy
Shipping Policy
At Manu, we are committed to providing a reliable and efficient shipping experience for our customers. This Shipping Policy outlines our shipping process, delivery expectations, and related terms.
Order Processing
Orders are processed after payment has been successfully received and verified. Processing times may vary depending on product availability, order volume, and supplier requirements.
Customers will receive a confirmation email after placing an order. Once your order has shipped, you will receive tracking information when available.
Shipping Times
Estimated delivery times vary based on product type, destination, shipping method, and carrier availability.
Delivery estimates provided at checkout are approximate and are not guaranteed. Delays may occur due to factors outside of Manu’s control, including carrier delays, weather conditions, supply chain disruptions, customs processing, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated based on the items purchased, shipping destination, package size, weight, and selected shipping method. Applicable shipping charges will be displayed during checkout before completing your purchase.
Order Tracking
Once your order has shipped, tracking information will be provided through email or other available communication methods. Please allow time for tracking information to update after shipment.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout. Manu is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.
Lost, Damaged, or Delayed Shipments
If your order arrives damaged, is lost, or experiences an unexpected delivery issue, please contact us at info@meetmanu.com. We will review the issue and work with the appropriate parties to determine the best resolution.
International Shipping
International shipping availability may vary by product and destination. Customers are responsible for any applicable customs fees, duties, taxes, or import charges associated with international orders.
Contact Information
For questions regarding shipping, please contact us at:
info@meetmanu.com